Shipping Policy


Thank you for visiting and shopping at "lovelements.com". Following are the terms and conditions that constitute our Shipping Policy.

Currently we ship to the following 10 countries

  • Singapore (Domestic Shipping)
  • United States
  • United Kingdom
  • Canada
  • Malaysia
  • China
  • Hong Kong
  • Australia
  • New Zealand
  • South Korea
  • Taiwan  

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

For more details on the shipping time please refer to the shipping options at checkout, it will be updated periodically.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is not available for orders for the time being. 

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses.

* Full address must be provided to prevent delays in shipping

We ships to addresses within Singapore. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Others

If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. 

International Shipping Policy

Shipment processing time

All orders are processed within 5-10 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

For more details on the shipping time please refer to the shipping options at checkout, it will be updated periodically. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is not available for orders for the time being. 

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses.

* Full address must be provided to prevent delays in shipping (Very Important)

We currently ships to addresses for a selected few regions around the world. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours. 

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Others

If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. 

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order.