Terms of Service

Please take some time to read and understand the following Terms and Conditions.

Use and the access of this Website and the products and services available through this Website are subject to the following Terms and Conditions. Your use of our website constitutes your agreement to follow and be bounded by the Terms and Conditions which our contents may be updated by us from time to time. It is advisable for you should check this page once a while to take notice of any changes we may have made to the Terms and Conditions.

This is to set forth the groundworks for a pleasant shopping experience. We aim to provide all our users to have an enjoyable and relaxing experience with LOVELEMENTS LLP.


http://lovelements.com / www.lovelements.com, the website is operated by LOVELEMENTS LLP., a legal business entity incorporated in Republic of Singapore under Companies Act.

General and Definition

LOVELEMENTS™ is a registered trademark. It is a trademark, brand, fashion store, intellectual property owned and/or operated by LOVELEMENTS LLP. A legal business entity incorporated and registered in the Republic of Singapore under Companies Act.

LOVELEMENTS LLP own and operate the on the world wide web/ internet using the brand name "LOVELEMENTS™" on the following website(s)


LOVELEMENTS™, the brand itself and its brand owner, owner and operator are collectively known and referred to as "LOVELEMENTS™" in the Terms and Conditions, and Privacy Policy found on this website.

LOVELEMENTS™is only responsible for the contents and transactions on LOVELEMENTS™'s websites.

Contents and transactions related to LOVELEMENTS™, but found on websites not listed in the "LOVELEMENTS™'s websites" sections may not be owned, operated or published by LOVELEMENTS™.

LOVELEMENTS™ will not be responsible and cannot be held responsible for such contents and transactions found/done on websites that are not owned by LOVELEMENTS™.

The usage of the LOVELEMENTS™ brand may be under franchise. LOVELEMENTS™ will not be responsible for transactions and/or sales entered with any of LOVELEMENTS™'s franchisee. LOVELEMENTS™ may have collaboration by marketing agreement with LOVELEMENTS™ Brand's franchise. LOVELEMENTS™ will not be responsible for contents and materials related to LOVElements Brand's franchise. However, LOVElements Brand will exercise due diligent on content and materials.

Use of Website

LOVELEMENTS™ grants you non-permanent access and/or usage of our website. LOVELEMENTS™ will not be responsible and liable for any losses and actions resulting from your access or usage of our website and you agreed upon so by your continued usage of the website.

LOVELEMENTS™ reserve the rights to change any access and/or usage rights granted to any of our website users at our own discretion, without prior notice. This includes blocking the IP address which you are using to access our website and suspending or deleting the account which you are using to access our website. LOVELEMENTS™ will not be responsible and liable any losses and actions resulting from the suspension of your access and/or usage of our website and you agreed upon so by your continued usage of the website.

LOVELEMENTS™, as the owner and/or operator of the website, at its own discretion, without any permission from the website users and/or customer, may delete, archive, update any information and accounts belonging to the website users and/or customer. LOVELEMENTS™ aims to provide only the best experience for all users/customers. This includes deleting orders information beyond a reasonable time-frame or for the purpose of migrating the website; deleting, resetting and suspending customer's account and resetting the password of customer's account. Such actions may be for the security, operations and maintenance of the websites.

Website Content

All the contents (including images, graphics) are intellectual properties owned and/or licensed to LOVELEMENTS™. The contents found on LOVELEMENTS™'s website is for personal usage and not intended for commercial and reselling usage.

Certain product and/or images are restricted for distribution and it is licensed to LOVELEMENTS™ for LOVELEMENTS™'s usage only. Such images must not be redistributed without LOVELEMENTS™ and the modeling agencies' authorization.

LOVELEMENTS™'s contents and intellectual properties are not for reproduced, redistribution, editing, sale and licensing without the authorization from LOVELEMENTS™. Any request to reproduced, redistribution, editing, sale and licensing of LOVELEMENTS™'s content and intellectual properties please contact LOVELEMENTS™.

Legal actions may be taken against any case of violation of LOVELEMENTS™'s intellectual properties.


On a rare occasion, there may be information on www.lovelements.com that contains typographical errors, accidental omission and/or inaccuracies related to any website contents, product descriptions and product availability.

Images of the products are for illustration only. Variations of colours for the products may appear due to variations in browsers, operating systems, hardware (display) and contrast/ brightness settings. We aim to ensure colours depicted are as close to the actual product as possible.

Quality is our culture, we check every piece of our products prior to mailing to ensure to the best of our ability that it is free from defects. At times, this may be missed out but we will ensure the best experiences possible for the exchange procedures.

We reserve the right to correct any errors, inaccuracies and to change or update the information without prior notice (including after order submission and/or order confirmation).

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall LOVELEMENTS™, our directors, employees, affiliates, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by law.

Modification to Prices and Service

We reserve the right at any moment to modify or discontinue the service or product without notice. Prices of our products will be subjected to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuation of service.

Products and Service

Certain products or services may be available exclusively online through the website or our partners. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Charges notice for further information.

In order to contract with LOVELEMENTS™ you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. LOVELEMENTS™ retains the right to refuse any request made by you, and LOVELEMENTS™ reserves the right to close your LOVELEMENTS™ account at its sole discretion. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be LOVELEMENTS™ or may in some cases be a third party. Where a contract is made with a third party LOVELEMENTS™ is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. Please be aware that some of the goods sold through our Websites may not be suitable for children.

Our Contract

When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved us and we have debited your credit or debit card.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the 'Total Cost'.

  • The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.


Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, or per order. These restrictions may include but not limited to orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, re-sellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Prohibition of Uses

You are prohibited from using the site or its content:

  1. For any illegal purpose;
  2. To violate any regulations, rules, laws, or local ordinances;
  3. To cause harm to anyone or organization in any ways possible
  4. To infringe or violate our intellectual property rights;
  5. To harass, abuse, intimidate, or discriminate any other users;
  6. To submit false or misleading information;
  7. To upload or transmit viruses or any other type of malicious code that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  8. To collect personal information of others;
  9. To spam, phish, pharm, pretext, spider, crawl, or scrape;
  10. To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Our Mission

Our mission is to bring the beautiful gifts of love to the people you care. 
LOVELEMENTS™ the elements of love close to your heart.